If you are wishing to know the status of your order or have not had any communication from the seller since making the order then you can contact them directly by visiting their shop page.
On your order confirmation you will see who the product is sold by and you can use our seller search to find the sellers shop.
On each shop is a contact form which you can use to contact the seller directly with any queries you may have over your order and it’s most up to date status.
Alternatively, you can search for the product you purchased via the product search and use the “Contact Seller” form which is found on all product pages.
If after contacting the seller you have still not heard from them you can contact us via [email protected] and we can reach out to the seller on your behalf.
All orders on nuMONDAY have our Buyer Protection to give you the confidence your money is protected at all times.