Technical support
Report a technical problem
Use this page to report something that isn’t working correctly on the Numonday website.
In scope
What this page is for
- Pages not loading or displaying correctly
- Buttons, links, or forms not working
- Error messages or broken functionality
- Checkout, login, or Shop Manager features failing to load
Out of scope
What this page is not for
Use this page for
- Pages not loading
- Broken buttons or forms
- Error messages
- Checkout or login failures
Use Help Centre for
- Order, delivery, or refund issues
- Buyer or seller disputes
- How-to questions
- Billing or subscription queries
Those topics are covered in the Help Centre and relevant policy pages.
Reporting
How to report a technical issue
Use the button below to send a report. To help us investigate, please include:
- A brief description of the problem
- The page URL where it occurs
- What you expected to happen vs. what actually happened
- The device and browser you’re using (e.g. iPhone / Safari, Windows / Chrome)
Important: this channel is monitored for technical faults only. Messages about orders, disputes, or other non-technical topics may not be reviewed or responded to.
For all other queries, visit the Help Centre.
Go to Help Centre