**Turn around time **
My current turn around time (the time it takes from receiving your order to posting it) is 7-10 days
Tweed crocheted beanie with shades of purple, pink, teal, berry red and white with a coordinating pom pom.
The hat is a standard adult size, with the added stretch that crocheting offers. It measures 9.5″ wide, by 9.5″ tall, with a large and fluffy pom pom.
The hat is made from premium quality, chunky acrylic wool.
Each hat is handmade, unique and quirky rather than mass produced, each hat is a one off and won’t be remade.
Your hat has an aluminium mountain stamped tag on it.
To care for your hat, a very gentle hand wash if required, is all that’s needed.
How it all began . . .
Ive always loved personalised jewellery, bearing my children’s names, dates of birth or cute messages, the more unique the better. Pieces can be so expensive though!
I’ve spent time researching various methods and materials, so that I can offer you beautiful hand stamped and unique pieces at affordable prices.
I work mainly with aluminium, because its durable, can be polished to a high shine finnish and won’t tarnish.
Browse my pictures for inspiration, if you can’t quite see what you’re looking for, let me know and I’ll be happy to design something to fit your requirements.
In life we write our own story. I am lucky enough to be able to memorialise the most precious moments of yours.
I post all pieces first class with proof of postage.
Worldwide shipping is available, however please carefully read the following:
All orders are usually shipped within 7 - 14 business days of cleared payment, depending on your location it could take 1- 4 weeks for delivery.
For UK residents, this is normally 3-7 days for delivery. However this may differ during busy periods, eg Christmas. I will always keep you updated with this in my shop announcements sections.
POSTAGE COSTS & TRACKING/INSURANCE:
International orders are sent with a tracked service, I will send the tracking details if requested.
CUSTOMS & EXCISE:
Although the majority of pieces will be delivered without a charge, some items may receive a customs levy depending on your countrys rules. You are responsible for all duties, customs, or any other charges imposed by your country above and beyond the Royal Mail postal charges that you have paid at the checkout.
Please note that if your customs seize the piece, unfortunately, there is nothing I can do. Please ensure that you have received packages from the United Kingdom before.
Please message if your item has not arrived within the expected delivery time. I will process a lost claim with Royal Mail and this process takes 30-45 days minimum. Once this claim has been persued, I will send a replacement.
If an attempt has been made to deliver your item, and you haven't collected your parcel, resulting in it being posted back to me. I will not refund the order or postal cost. If you would like the item posting back to you, you will need to cover the cost of re posting.
If you haven't received your item due to incorrectly typing your address/not updating your house address, and the item is sent back to me I will not refund the order or postal cost. If you would like the item posting back to you, you will need to cover the cost of re posting.
In the case of an item arriving damaged or with an error, please do contact me and I aim to send a replacement as soon as possible.
On the rare occasion that you are unhappy with the piece I have created for you, please do contact me to allow me to rectify the situation.
I will always stamp exactly the text you send to me, including any punctuation and capitalisation, to avoid any errors please do double check this before sending to me.
Please ensure the address you have registered to your NuMonday account is up to date and all details are correct, this will be printed out along with your order and is where your parcel will be sent to.
I cannot send your piece to and address other than the one shown on your order. If you are sending your item as a gift, please enter the recipients address at the time of purchase as I can only send to the address that is shown on your order.
As each piece is custom made to order, I do not offer a return or refund on pieces.