Privacy Policy This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services . Information collected To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly. Your Information and How I Use It I rely on a number of legal bases to collect, use, and share your information, including: In order to provide my services to fulfil your purchase/order, settle disputes, or to provide support. if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services Information Sharing and Disclosure Information about my customers is important to my business. I never share your personal information apart from delivery details. Compliance with laws I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years. Access You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. You may also have rights to change, restrict my use of, or delete your personal information. Except exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. How to Contact Me For purposes of EU data protection law, I, Mary Thorpe, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mary@sparklymary.co.uk. Alternately, you may mail me at: Mary Thorpe, Glasp Farm, Ruardean, Gloucestershire, GL17 9UF U.K.
Lynne Dean –
Gorgeous earrings, fast delivery, lovely seller, will be back for more!
Nichola Beech –
A wonderful painting, really atmospheric! It is a Christmas present & I’m sure my partner will love it. The artist kept me well informed about the delivery. Thank you for such a lovely item & great service!
Sharon –
Item beautiful sellers little touches amazing
Catherine –
Thank you for not only your beautiful work, Mary, but I was also so impressed and pleased with the whole procedure of ordering and receiving, which was such a “personal” experience – and the handwritten note received with my order was a lovely touch, and really appreciated. Thank you again !
Jayne Tidd –
This is so beautiful! Arrived very quickly with a lovely, personal message. I will buy more items from Sparkly Mary
Lynne –
Lovely item..excellent service
Anonymous –
The jewellery made by Sparkly Mary is gorgeous. These earrings were a present for a friend and she loved them.