When picking your ring size, please try to be as accurate as possible as I am not able to offer size swaps. If you need any guidance or help on measuring your size, please send me an email or a message on Instagram (@DLjwlry) and I am more than happy to help :)
I do NOT offer returns and refunds on earrings for hygiene reasons.
I do NOT offer size swaps as I can not re-use or re-sell the incorrectly sized ring and is therefore too costly for me. (I am not responsible if you order the wrong size. Please send me a message if you need any help in finding your correct ring size.)
But on all other items I can offer a return and refund. (Up until after 25 days after purchase)
- To receive your refund, please send me an email or message on Instagram including: when you ordered, what you ordered and why you want to return it. And I will give you more details about the return and refund.
- For a return: You must post your order back to me (you will have to pay postage as I do not cover it) and you will receive a full refund for your item (excluding the £2 shipping as I can not re-use the materials I shipped your in item to you).
- If the item does not arrive back to me in the condition I sent it in, I can not offer a refund.