Orders will be dispatched within 3 working days of payment being received however I do my best to dispatch the next business day after payment has cleared. Items are gift wrapped in acid free tissue paper and sent in a sturdy cardboard box.
For UK Customers
For all UK orders I use the Royal Mail Standard First Class service.
For International Customers
Items are sent International Tracked and Signed for. I am sorry that this makes postage costs so high but it is for both your peace of mind and mine, to ensure that where possible items arrive safely and, if they do not, they are covered by insurance.
Order arrivals usually take 5 days (Europe) and 7-10 working days (Rest of the World) from the time of dispatch. However please bear in mind I do not have any control over any delays that may occur by the postal service.
Customers are responsible for paying any additional custom fees, taxes and duties imposed by their country. Please check with your Postal Service before ordering.
INTERNATIONAL CUSTOMERS PLEASE NOTE:
The above shipping times are estimates only and unforeseen delays may occur, including delays caused by customs.
Royal Mail do not class an international package as lost or delayed until 25 working days after the item was posted. They will not will not check on a package location, give refunds or compensation before this period has elapsed.
Please do not hesitate to get in touch if you have any queries or concerns.