We are sure you will be delighted with your purchase from Spuds Creative Asylum. However if for any reason you wish to return your purchase, you have 14 days to change your mind. Please contact us to arrange a return. You then have a further 14 days from date of notification to return the item for a full refund. The buyer is responsible for the return shipping costs.
The address shown on the order will be used when shipping your items, so please ensure this is correct. If a parcel is returned back to us by the courier because of an incorrect address, then the buyer is responsible for the shipping cost to resend this item again to the correct address.
The courier will attempt to deliver the parcel a maximum of three times. If the courier is unable to deliver a parcel then this will be returned back to me. The buyer will be responsible for paying the shipping costs to send this back out.
Please note we do not carry stock and our items are hand made to order. We receive a high volume of orders and a lot of love and care goes into making each product. Therefore we do have a 6-8 week lead time as standard through our shop. If you would like your item for a specific date, please pop a note on the order so we can ensure this is with you in time.