Simple Scents Experience – Opulence Candle, Reed Diffuser & Diffuser Refill Gift Set

£72.00

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Ships From: United Kingdom (UK)

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Description

The Simple Scents Experience Indulgence candle, Excellence reed diffuser and Excellence reed diffuser refill gift set, is presented in a sophisticated magnetic black gift box finished with a grain ribbon for closure.

This gift set contains:
1 x Opulence 420g Candle
1 x Excellence Reed Diffuser 100ml
1 x Excellence Reed Diffuser Refill 100ml
There are two sets of reeds included. **The reed diffuser refill will be the same scent as the chosen diffuser scent to prevent mixing of fragrances which can cause a hazard**.

Average candle burn time: 40 hrs
Diffuser will last between 6-12 weeks dependant on product placement.

Gift Box dimensions: Length 23.5cm, Width 17cm, Height 10cm

This small but impactful gift set is a beautiful way to enjoy a bit of luxury.

Care guides included.

Additional information

Option

Amber & Sweet Orange – Candle, Cocoa Butter – Candle, Coconut Island – Candle, Lime Basil & Mandarin – Candle, Linen Fresh – Candle, Pomegranate Noir – Candle, Vanilla – Candle

Option

Black Cherry – Diffuser, Black Iris & Musk – Diffuser, Black Plum & Rhubarb – Diffuser, Fresh Linen – Diffuser, Lime Basil & Mandarin – Diffuser, Velvet Rose & Oud – Diffuser

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Privacy Policy

1. INTRODUCTION

1.1 This privacy policy sets out the ways in which, Simpleness Collection Limited (we, us, our), collect and use your personal data in connection with our business. It also explains what rights you have to access or change your personal data.

2. ABOUT US

2.1 We are a company registered in England under company number 12628197 (Simpleness Collection Limited)

2.2 You can contact as follows:

Address: Simpleness Collection Ltd, 71-75 Shelton Street, London, WC2H 9JQ

Email: simplescents@simplenesscollection.co.uk.

3. INFORMATION WE MAY COLLECT ABOUT YOU

Information that you provide to us

3.1 We will collect any information that you provide to us when you make an enquiry, provide feedback or otherwise contact us via phone, email, post, our website, or any of our social media accounts (such as our Instagram or Facebook pages);

3.2 The information you provide to us might include:

a. your name, home and delivery address, email, telephone number;

b. social media handle or profile;

c. financial and/or payment details (if you are purchasing a product from us); and

4. HOW WE USE INFORMATION ABOUT YOU AND RECIPIENTS OF YOUR INFORMATION

4.1 We may use your information for the following purposes:

4.1.1 to keep in contact with you about our news, events, new website features or services that we believe may interest you (provided that we have your permission to do so) and sharing your information with our marketing services provider (either on the basis of your consent where we have requested it, or our legitimate interests to provide you with marketing communications where we may lawfully do so);

4.1.2 to administer orders made from our website or via other means, and sharing your information with our delivery service providers (on the basis of performing our contract with you);

4.1.3 to process your entry to any competitions or prize draws (either on the basis of your consent, or performing our contract with you);

4.1.4 to carry out research about general engagement with our website, products, services (either on the basis of your consent where we have requested it, or our legitimate interest in providing the right kinds of products and services to our website users);

4.1.5 to provide customer service and support (on the basis of our contract with you), deal with enquiries or complaints about our products or website and share your information with our website developer, delivery service provider, payment services provider as necessary to provide customer support (on the basis of our legitimate interest in providing the correct products and services to you).

5. THE BASIS ON WHICH WE PROCESS YOUR INFORMATION

5.1 We will only ever use your personal data on the following grounds:

5.1.1 performance of your contract with us and the provision of our goods to you;

5.1.2 4.1.2 your consent (where we request it);

5.1.3 our legitimate interests (see paragraph 4.5 below); or

5.1.4 compliance with our legal obligations.

5.2 this includes the ability to:

5.2.1 protect, investigate, and deter against fraudulent, unauthorised, or illegal activity, (on the basis of our legitimate interests to operate a safe and lawful business or where we have a legal obligation to do so); and/or

5.2.2 enable us to comply with our policies and procedures and enforce our legal rights, or to protect the rights, property or safety of our employees and share your information with our technical and legal advisors (on the basis of our legitimate interests to operate a safe and lawful business or where we have a legal obligation to do so).

5.3 Where we refer to using your information on the basis of our “legitimate interests”, we mean our legitimate business interests in conducting and managing our business and our relationship with you, including the legitimate interest we have in:

5.3.1 personalising, enhancing, modifying or otherwise improving the services and/or communications that we provide to you;

5.3.2 detecting and preventing fraud and operating a safe and lawful business; and/or

5.3.3 improving security and optimisation of our sites and services.

5.4 Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don’t automatically override yours and we won’t use your information if we believe your interests should override ours unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing, please refer to details of “Your Rights” in paragraph 8 below.

6. WHO WE MIGHT SHARE YOUR INFORMATION WITH

6.1 In connection with the purposes and on the lawful grounds described above, we may share your personal information with third parties. These include:

6.1.1 third parties we work with to deliver our business (including for example third party providers of services including: delivery partners, hosting, operating or developing the website and database, site and app analytics, digital advertising and marketing, information storage, and technical assistance);

6.1.2 any other third parties (including legal or other advisors, regulatory authorities, courts and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

7. HOW WE LOOK AFTER YOUR INFORMATION AND HOW LONG WE KEEP IT FOR

7.1 We will retain your information for as long as it is current (i.e. it is necessary to provide you with the services that you have requested from us). We may however, retain the information for longer periods where it may reasonably be required for legal proceedings or to deal with tax issues.

8. YOUR RIGHTS TO THE INFORMATION WE HOLD ABOUT YOU

8.1 You have certain rights in respect of the information that we hold about you, including:

8.1.1 the right to ask us not to process your personal data for marketing purposes;

8.1.2 the right to request access to the information that we hold about you;

the right to ask us to rectify, limit, cease processing or erase information we hold about you in certain circumstances.

8.2 You may exercise your rights above by contacting us using the details in paragraph 2 of this Privacy Policy, or in the case of preventing processing for marketing activities also by not giving us consent where we ask for it, unsubscribing or otherwise updating your marketing preferences via your account with us.

8.3 Please note that we may need to retain certain information for our own record-keeping and research purposes. We may also need to send you service-related communications relating to any website user account even when you have requested not to receive marketing communications.

8.4 You also have the right to lodge a complaint about us to the UK Information Commissioner’s Office (https://ico.org.uk/) or the relevant authority in your country of work or residence.

9. CHANGES TO THIS PRIVACY NOTICE

9.1 We may make changes to this Privacy Notice from time to time. We will post any changes to our site or notify you of any material changes by e-mail.

Terms and Conditions

As a visitor and user of this page (referred to as "you/your") you acknowledge that any use of this website by you including any transactions you make ("use/using") is subject to the terms and conditions set out below (which includes any other important referenced polices such as the Returns Policy, Shipping Policy and Privacy Policy).

OTHER APPLICABLE TERMS

The following additional terms also apply to your use of our page and are incorporated into these terms by reference:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our page, you consent to such processing and you warrant that all data provided by you is accurate.

Our Shipping & Returns Policy, set out the terms on which goods you purchase will be delivered to you and the applicable terms for returning items.

ABOUT US

This page is operated by Simpleness Collection Ltd. Simpleness Collection Ltd is registered in England and Wales with company number 12628197 and the registered office is 71-75 Shelton Street, London, WC2H 9JQ

INTELLECTUAL PROPERTY RIGHTS

All information, content and material displayed on this page is the property of Simpleness Collection Ltd.
The brand Simple Scents and logos used on this page and property are registered trademarks of Simpleness Collection Ltd.
You may not copy, post, transmit, store, publish, download or otherwise use our trademarks or logos in any way for any other reason without our prior written approval. You must not use any part of the content on our page for commercial purposes without obtaining a licence from us to do so.

LIMITATION OF OUR LIABILITY

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our page or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our page or your use of or reliance on any content displayed on our page.

CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take note of any changes we make, as they are binding on you.

APPLICABLE LAW

These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

CONTACT US

Please contact us by emailing:
simplescents@simplenesscollection.co.uk
or by telephone: 07434 635309

Last updated 31 October 2020

Shipping Policy

Wax Burners are stock items and will be despatched within 1-2 business days

All candle and reed diffuser items are made to order.
Standard Delivery UK and Ireland
Delivery will be within 3-5 business days
Orders over £35 - FREE
Orders less than £35 - £4.95

Standard Delivery International (Europe)
Delivery will be within 7-10 business days

Orders over £100 - FREE
Orders less than £100 - between £9.95 and £25.95 dependant on location.

International Delivery (Countries other than the UK, Ireland & Europe)
Delivery will be within 10-14 working days

International shipping may be subject to customs, legal and regulatory restrictions. To comply with the local legislation, you or the recipient may be required to pay additional taxes, fees, levies or import duty for your order.

You will be responsible for all applicable taxes or fees for orders to overseas countries.

If your order has not been received by the above stated time frames, please email simplescents@simplenesscollection.co.uk with your order number. We will aim to respond to all queries within 48hrs.

Return Policy

Returns

You may return any product in its original condition for a full refund or exchange within 28 days of delivery. Items purchased as part of a gift can only be returned as part of the complete set.

Your item will be inspected upon return to ensure the products and packaging have not been opened or damaged.

You must arrange and pay for the costs of returning your product to us. Please ensure that the item is securely packaged and for your protection we recommend that you send via a recorded service as we cannot accept liability for your goods lost in transit.

If you are returning faulty or damaged items, we will refund the cost of your postage if you provide a copy of your postage receipt.

When returning goods bought using a discount or offer code, your refund will be adjusted to reflect the price you paid for your items.

Shipping costs

Shipping from United Kingdom (UK)
Within United Kingdom (UK) £4.95
Outside United Kingdom (UK) £9.95

National Shipping Details

Minimum shipping charge £4.95
Maximum shipping charge £11.95
Free shipping charge if spend is over £35.00

International Shipping Details

Minimum shipping charge per order £9.95
Maximum shipping charge per order £25.95
Free shipping charge per order spend over £100.00