We have a 15 - day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
To start a return, you can contact us at rosie@silverlinesjewellery.co.uk. Please note that returns will need to be sent to the following address:
Rosemary Beach Beads, Potters Reach, Springfield Road, EX34 7BX
You can always contact us for any return question at rosie@silverlinesjewellery.co.uk
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.
Refunds
We will notify you once we’ve received your return. you’ll be automatically refunded on your original payment method within immediately. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Jill Philp –
Jill Philp –
Anonymous –
A lovely piece.