These terms and conditions will apply to all transactions placed online with Sarah Boddy, (T/A The Skinny Card Company). Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.
By placing an order on nuMonday you are agreeing to these terms and conditions.
We are pleased to accept orders via nuMonday.
If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.
It is our aim to deliver to you within 5 working days of the receipt of your order – based on standard delivery and dispatch times within the UK. Other delivery times are available on check-out and different delivery timings apply to other regions outside the UK. In the event that we are unable to achieve this and which will delay your delivery, we will email you with an expected delivery date or the option to cancel your order.
Returns and exchanges
Sarah Boddy maintains a 14 day returns policy. Should you decide that you are not satisfied with your order, we will accept the return of unwanted goods and will refund the full price (excluding postage charges) as long as they are returned to us within 14 days of delivery and in the original packaging and in resaleable condition.
You are responsible for returning any unwanted goods to us. The item/s must be returned in the condition in which they were received – unworn, unused and in their original packaging. We will not refund any goods that have been worn or arrive back to us in any other condition than in which they were received.
Please remember to include your name, address, telephone number and order number to ensure that your refund is dealt with as quickly as possible.
It is always in the customer’s interest to retain proof of postage as they are responsible for the goods until they arrive at Sarah Boddy’s premises.
Products, prices and content
Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary. All chinaware is hand-finished and produced at our own kiln on-site. Very slight variations may occur as a result of hand-finishing.
All prices are shown in pound sterling (£).
Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.
Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.
We reserve the right to alter our prices and specifications without notice.
Ownership of goods
All items supplied to the customer remain the property of Sarah Boddy until final payment of all sums owing in respect of those goods has been received in full by us.
Design, Copyright & Intellectual Property
The original illustrations and designs are all by artist Sarah Boddy. All of Sarah’s designs are inspired by personal experiences, her flock of chickens and ducks and living in the country. We hope you enjoy the results. All text, graphics, images, patterns and designs on all Sarah Boddy products are protected by copyright, design rights, trade mark rights and other intellectual property rights, which are owned by Sarah Boddy.
The contents of this site and other publications from Sarah Boddy are owned or licensed to Sarah Boddy or are used with permission by the owner. Reproduction strictly by permission only. For licensing please contact [email protected]
Comments and complaints
If you wish to comment or complain about any aspect of your dealings with us please write to Sarah Boddy HQ, The Old Rectory, Church Hill Road, Cranoe, Leicestershire LE16 7SN; or email us at [email protected] We will reply within five working days of receipt.