Thank you for visiting JaynesLoveDoves on NuMONDAY
Payments are made through Stripe. Much like Paypal, you do not need to have an account with Stripe. Secured payments are accepted with a valid debit or credit card with a visa or MasterCard logo.
I endeavour to dispatch orders within 24 hours of cleared payment Monday to Friday. Presentation is very important to me and orders will arrive attractively packaged ready for gifting. Occasionally, where an item is particularly fragile, packing materials may override presentation to ensure safe delivery and they will be listed as ‘not gift boxed’
For our mutual protection I use Royal Mail 1st class signed for U.K. addresses. Items or combined orders over £50 will be sent Royal Mail Special Delivery. Orders sent to international destinations will be sent via Royal Mail International Tracked service. Buyers outside of the U.K. should check their local customs office for prohibited items and duty charge limits that they will be responsible for before making a purchase.
I hope you’ll be happy with your purchase but inline with current policy you have the right to change your mind. Please notify me within 14 days that you wish to make a return. You then have a further 14 days to return goods in new condition and in their original packaging for a full refund of purchase and original postage cost. Purchaser is responsible for cost of returning an unwanted item.
If your item has been damaged during delivery please notify me as soon as possible. I may require photographic evidence of the packaging and contents and on receipt will offer you a replacement if available or a full refund of purchase and postage cost.
If you have any questions or enquiries do please message me.
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