COVID-19 update: All made to order items will now take at least three weeks to make and ship due to delays from suppliers. I am reducing my post runs so ready to go items will go out when I am able to. If you place an order I will message you with an estimated date of shipping/delivery. I will keep you fully informed of progress. I am happy to send direct to another address for you with a personal note. If you have any questions please do message me and I will help the best I can. I hope you understand the reasons for the delays. Thank you.
The time I need to prepare an order for shipping varies, but I aim to dispatch stock items within 7 working days of receipt of order. Made to order, personalised, custom and bespoke items take 2-3 weeks, if you need it for a specific date please contact me before placing order so I can give you an estimate of dispatch/arrival time. I will keep you informed of progress throughout the process.
Royal Mail Second Class is used for all items classed as large letters (£1-£2 P&P). They should be with you within 2-3 working days of me sending them. I always have a proof of postage should their be any problems.
Hermes is used for small parcels (£3 P&P) and all international parcels, this is tracked through their system. UK deliveries should arrive in 3-5 working days, international 7 working days (but this does depend on country)
If you would like a different service please contact me so we can make arrangements.