Face Cloth | Organic | Sustainable | Hygienic | Antimicrobial

£4.00


Ships From: United Kingdom (UK)

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Description

Luxurious hand made organic hemp/cotton/bamboo double sided terry and fleece face cloth.
One side is made from a looped terry cloth making it easy to remove dirt and makeup, the other side is made with soft hemp cotton bamboo fleece for a more gentle wipe on the skin.
Hemp and bamboo have anti bacteria properties making this is ideal face cloth for your skin.

Size: 20cm x 20cm
Available in natural, or coloured options.
Machine washable at 40 degrees

Additional information

Colour

Eco blue, Eco orange, Eco red, Natural

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Organic, Sustainable and Ecologically balanced are primary principles of our business and passion. Located in both the Sussex in the south east of England and Almeria the center for Lace and in southern Spain, we enjoy the best of all worlds, cultures and creative talents.
The Hemp is grown, spun and woven primarily in Europe, where we produce woven and jersey knitted fabrics. We also tread across the old silk routes working with our partners in Asia to bring some fabulous hemp blended fabrics, for example, Hemp woven with pure silk, hemp knitted with organic bamboo and cottons and more…..
We also convert some of the fabrics to create some practical products for the home.

Privacy Policy

1: Your Privacy
Your privacy is important to Hemp Fabric Ltd. and we are committed to protecting and safeguarding the rights to the privacy of your data.

2: Our policies
This privacy policy describes how we handle your personal data and how we comply with our legal obligations when you visit our website (website visitor), purchase goods and/or services from us (customer) or supply goods and/or services to us (supplier), or if you apply for a position with us as a candidate (applicant).

On the basis of legislation (General Data Protection Regulation, “GDPR“), we ensure that any processing of your personal data is in accordance with the following principles:

We only process your personal data for legitimate purposes. This means that the processing is necessary with a view to achieving the purposes specifically stated in the GDPR, or that you have given your permission to process your personal data. When it is justified to process your personal data, we do so neatly and responsibly. We will make it clear to you for which purposes your personal data will be processed and how this will be done.
We only collect and process your personal data for specific, explicit and legitimate purposes. If we later use your data for a different purpose, we will make sure that your purpose is compatible with the original collection purpose.
We ensure that the personal data we collect and process from you is adequate for the purpose for which we collect it, relevant and limited to what is necessary.
We take all reasonable measures to ensure that your personal data is correct and up to date. If your details are not (any more), we will delete or correct them.
We do not retain your personal data for longer than is necessary for the purpose for which we process it. If the data is no longer necessary, we will destroy or delete it.
We ensure that your personal data is well secured and remains confidential. We protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
We are responsible for adhering to all of the above principles and can demonstrate that the processing of your personal data is in line with these principles.

In order to guarantee a fair processing of personal data, the GDPR gives you various rights, which you can exercise against us if you do not agree with our implementation of this privacy policy.

3: Where this policy applies to you
This policy applies to you when:

You visit our website (Website user)
We supply products and/or services to you as a customer (Customer)
You, as a supplier, supply products and/or services to us (Supplier)

4: How you contact us as the person responsible for your personal data
implementation law. Therefore, country-specific sections are also included in this privacy policy. This country-specific information can be found in Appendix 3. In order to keep this privacy policy up to date, we must amend it from time to time. You can always find the most recent version on our website.

5: What Personal Data do we collect and use?
We collect and use basic information about our Website users, which we use primarily to improve our website. We look at how you use our website, how often you visit our website and when the website is used most. In addition, we also use website data to monitor visitor behavior and to optimise our campaigns in the context of re marketing.

Customer

We collect and use information about you to provide our products and/or services. When collecting data, we limit ourselves to the information that is necessary to achieve our objective. These are usually the personal information we may collect and use about you:

First name
Surname
Street
House number
Postal code
Province
Location
Country
E-mail address
Phone number
VAT number where applicable
Bank details
Order number
Transmission mode
Payment method
Purchased items
Amount of items purchased
For a Customer the e-mail address is used for 2 purposes:

For sending an order confirmation
For information about the delivery (Track & Trace)

In case of interruption of the ordering process, Hemp Fabric will send a reminder e-mail with the contents of the shopping cart (also called abandoned shopping card mail).

6: How do we collect your personal data?
We automatically collect your data using cookies when you visit our website, based on the cookie settings in our cookie bar. When you contact us via the website, we will also collect information from you.

We collect Personal Data from Customers in three ways:

Personal data that you provide to us as a Customer
Personal information we receive from other sources
Personal data that we collect automatically.
7: How do we use your personal information?
Website user

Website user information helps us improve your user experience with our website.

Customer

We use customer data for this purpose:

Supply of products and/or services;
Marketing activities;
Financial activities;
Customer Analysis.
The main reason for using Customer data is to ensure that the contractually agreed arrangements can be met so that the relationship runs smoothly. In exceptional cases, we use your personal data in criminal proceedings.

9: How long do we store your personal data?
We will remove your personal data from our systems if:

Website user

The retention period at user level and at event levels associated with cookies, user IDs and advertising IDs are stored in Google Analytics for 26 months before they are automatically deleted.

A customer can unsubscribe from the newsletter. All personal data will be deleted after unsubscribing.

Customer

If we have not had any meaningful contact with you during a period of 5 years, we will delete your data, unless the law or relevant regulators require us to retain it for a longer period of time.

For the consumer the following applies:

All personal details concerning the placing of an order which end up in the back end of our website (WooCommerce), are automatically anonymised after 30 days. This is due to the fact that sending a package takes a number of days; in addition, a consumer has 14 days the right to return the package without giving any reason. As soon as we have received the return package, the amount will be refunded. For the entire process we need the personal data in WooCommerce.

10: Your rights under the GDPR.
Under the GDPR you have the following rights with regard to the personal data we hold of you. By contacting us, we can discuss them with you and deal with them within the time frame that stands for them.

Under the GDPR you have the following rights:

The right to information
The right to access your data
The right to have the data corrected if they are incorrect
The right of erasure and ‘the right to be forgotten’
The right to limitation of data processing
The right to object to the data processing
The right to transfer your data (data portability)
The right not to be subject to automated decision-making

Right to information

We have a duty to inform you about the personal data we process about you. More specifically, you have the right to know what is happening to your personal data and why. By means of this privacy policy, we want to make you aware of the risks of the data processing, the rules that apply to it, our guarantees and the way in which you can exercise your rights with regard to the processing of data.

Right of access

You have the right to view the personal data we collect from you. You may therefore ask us at reasonable intervals whether and which of your personal data we process.

We are obliged to comply with such requests and to provide the available information within a period of one month. This period can, under certain conditions, be extended to 2 months.

If you so request, we will provide you with a copy of the information, or provide you with remote access to the information in a secure environment (such as a personal account/portal). We do not charge you for the copy of the data. If you wish to receive more than one copy, we will charge you a reasonable fee on the basis of administrative costs. We will provide you with the copy in writing (including in electronic form). When we receive a request for sowing, we will check that it is you who make the request. To this end, we will establish your identity. This is particularly true for online services.

Right of rectification

If the personal data we process about you are not correct or are no longer correct, you have the right to instruct us to correct this data. You also have the right to have the information supplemented when it is incomplete. If we have shared your information with other parties, we will notify these parties of the changes, unless this proves impossible, or requires a disproportionate effort on our part. We determine whether something requires a disproportionate effort by weighing your interests against the efforts (costs, time, etc.) we have to make to inform the recipients.

Right of expulsion and right to be forgotten

You have the right to have your data deleted by us as soon as possible, but only in one of the following cases:

Personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

You withdraw your consent to the processing and there is no other valid reason for us to continue the processing;
You have made a well-founded objection to the processing (see right to object);
Your personal data has been unlawfully processed;
Your personal data must be deleted in order to comply with a legal obligation incumbent on us;
Your personal data has been collected in connection with a direct provision of internet services to a child.
In addition to the right of expulsion, you have the right to be ‘forgotten’.

In situations where we have disclosed your personal data (for example, by putting it online) and you ask us to delete it, in addition to deleting the data from our own systems, we will take reasonable technical and organisational measures to inform other data controllers who process your personal data that you wish to be forgotten. This means that any link to, or copy or reproduction of, the data must be deleted.

Based on the GDPR, there are a number of situations in which we do not have to comply with your request for removal and the request for for forgetting. This is the case, for example, if the processing is necessary in order to comply with a statutory processing obligation that rests with us. If, in our opinion, such a situation applies, we will reject your request, stating our reasons. If we have shared your information with other parties, we will inform these parties of the fact that the information must be deleted at your request, unless this proves impossible; or requires a disproportionate effort on our part.

We determine whether something requires a disproportionate effort by weighing your interests against the efforts (costs, time, etc.) we have to make to inform the recipients.

We only have the right to refuse to comply with your request for reasons stated in the GDPR.

Right to limitation of processing

You can invoke your right to restriction of processing in the following situations:

You dispute the correctness of the personal data during a period that enables the controller to verify the correctness of the personal data;
The processing is unlawful and you oppose the deletion of the personal data and instead request a restriction on its use;
We no longer need the personal data for processing purposes, but you need them for the institution, exercise or substantiation of a legal claim;
You have objected to the processing, pending the answer to the question of whether our justified grounds outweigh yours.
In the above situations, we will ensure that the processing is limited in such a way that the personal data cannot be further processed. If we have shared your personal data with third parties, we will inform them of the restriction on processing, unless this is impossible or would require a disproportionate effort. When we remove the restriction, we will notify you in advance.

Right of objection

Of the three situations described in the GDPR in which you are entitled to

If you are able to exercise any right of objection, two are applicable to you as a Website Visitor, Customer, Supplier or Candidate:

You may object to processing based on our legitimate interest due to personal circumstances. In that case we will stop the processing unless there are compelling, justified grounds as a result of which our processing interest exceeds your interest in having the processing stopped;
You can object to the processing of your personal data when we use it for direct marketing purposes. We will always listen to this. We will respond to your request within 30 days (although in certain cases we may extend this period).

The right to transfer your data (data portability);

You have the right, if you so wish, to transfer your personal data to other data controllers. In fact, this means that you can take the data stored about you with you to the provider of another online platform (depending on the nature of the data and data systems). To enable you to do so, we will provide you with the information in a common machine-readable format protected by a password. If desired, we can pass on the data directly to you.

The right to transfer only applies to provided data that are processed automatically on the basis of the following principles:

the unambiguous or explicit consent of the data subject;
the need to exercise the rights conferred by the Agreement.

The right not to be subject to automated individual decision-making including profiling

You have the right not to be subject to a single decision based on automated processing (including profiling), when this is the case:

has legal consequences for you; or
it otherwise affects you to a considerable extent.
In the following situations, we can use automated individual decision-making, including profiling:

when this is necessary for the conclusion or performance of a contract between you and us
when you have given your express consent
when permitted to do so to us by an applicable law that also provides for the protection of your legitimate interests.
Right to lodge a complaint with a supervisory authority:

You also have the right to complain to your local supervisory authority. Details can be found in Appendix 2.

11: What are cookies and how do we use them?
A “cookie” is a piece of code that is stored on the hard disk of your computer. Cookies are used by almost all websites and are not harmful to your system. We use cookies to track your activity and to provide you with the best possible experience when you visit our website. We may use the information from cookies to ensure that at your next visit we show you options that are tailored to your needs. We may also use cookies to analyse traffic to our website and for advertising purposes.
If you want to check what type of cookies you accept when you visit our website, you can view this via the cookie bar. Check Appendix 4 to see which of our clients’ cookies are managed by us. Appendix 4 shows which cookies we use, why we use them and what type of cookies we use.
How you can delete/adjust cookies

If you do not wish to receive cookies that are not strictly necessary for the performance of the basic functions of our site (functional and analytical cookies), you can change your other cookie preferences (marketing cookies) on the website via the cookie bar.

For general information about cookies, you can view www.aboutcookies.org. Here you will also find details on how to delete cookies from your computer.

12: Our legal basis for processing your data
Legitimate Interests

Hemp Fabric Ltd may process your data when it is necessary for the protection of the legitimate interests of the company or of a third party, except when the interests or the fundamental rights and freedoms of the data subject that require the protection of personal data outweigh those interests.

However, you have the right to object to our processing of your personal data on this ground. In that case you can contact us.

Consent

In certain circumstances, we may be required to obtain your consent for the processing of your personal information in connection with certain activities. Depending on what we do with your information, this consent will be either opt-in consent or soft-on consent.
You must give us your permission freely, without us putting you under any kind of pressure;
You need to know what you are agreeing to – so we make sure we give you enough information;
you should have control over the processing activities for which you give your consent and the processing activities for which you give your consent; and
You must give your consent through a clear active action – we will probably show you a box that you can tick so that this requirement is met in a clear and unambiguous manner.

We will keep track of the permissions you have given in this way.

We have already mentioned that in some cases we can rely on soft opt-in consent. We are allowed to offer you products or services related to Hemp Fabric Ltd as long as you do not actively sign out for these messages.

Right to withdraw consent

If we have obtained your consent to process your personal data for certain activities (for example, our marketing activities or automatic profiling), you may withdraw that consent at any time, at which time we will cease the activity for which you had given your consent, unless we believe that there is an alternative ground to justify continued processing of your data for this purpose. In that case we will inform you about this condition.

The formulation. conduct or defense of criminal proceedings

We may sometimes need to process personal information and, where appropriate and in accordance with local laws and regulations, sensitive personal information in connection with conducting or defending criminal proceedings. GDPR permits this if the processing is ‘necessary for the institution, exercise or substantiation of a legal claim or if courts act within the scope of their jurisdiction’.

Terms and Conditions

TERMS AND CONDITIONS

Click here to see our wholesale terms and conditions

This website, www.hempfabric.co.uk (the “Site”) is owned and operated by Hemp Fabric Ltd, a company registered in England and Wales under company number 8237758 and with registered office , London Road, Horsham, RH12 1AT. VAT number is GB 229241712.

Access to and use of this Site and the products and services available through this Site are subject to the following terms and conditions and notices. By contributing material or making an order you agree to be bound by these terms and conditions, as may be changed or updated from time to time. Please check this page regularly to be aware of changes we may have made.

Hemp Fabric may withdraw or amend the Site, or restrict access to part or all of the Site, at any time without notice and shall not be liable if for any reason at any time all or part of the Site is unavailable for any period.

On our Site there may be links to other websites, which are not created or controlled by Hemp Fabric (the “Linked Sites”). If you access these Linked Sites please note that use of them will be subject to the terms and conditions of that site. The Company has no control over the Linked Sites and accepts no liability for any loss or damage that may arise from your use of any Linked Site.

Intellectual Property

The intellectual property rights in all the fashion designs and all content and software made available on or through this Site, including all Site design, graphics, text, the arrangement thereof, and all software compilations, underlying source code and all other material on this Site, remains the property of Hemp Fabric or its licensors. All such rights are reserved.

You may electronically copy and print in hard copy portions of the Site for the sole purpose of using the Site as a shopping resource. Any other use, modification, republication, distribution or reproduction of fabric designs or materials on this Site without Hemp Fabrics prior written permission, is strictly prohibited.

Except where expressly stated otherwise, all persons or third party trademarks, including their respective names and images, and all third party products and services featured on this Site are owned by the respective trademark owners and are in no way associated or affiliated with Hemp Fabric. Third party trade marks or brand names referred to on the Site are used solely to describe or identify the products and services and their use is in no way an assertion that such products or services are endorsed by or connected to Hemp Fabric. Please do not rely on the existence of such an association or affiliation. No permission is given in respect of the use of any of these names or titles. Any such use may constitute an infringement of the holders’ rights.

How you may Link to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link; from any website that is not owned by you; or in such a way that might suggest any form of association or endorsement on our part where none exists.

You are not permitted to create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice.

Ordering

When you place an order on the Site you undertake that all details you provide are true and accurate and you Warrant that: you are legally capable of entering into binding contracts; you are at least 18 years old; and you are an authorised user of the credit or debit card used to place your order.

To place an order you first add the product(s) you wish to purchase to your shopping basket, then once you have created an account, or logged into your existing account, you enter your payment details where indicated and then finally submit your order.

Once your order has been submitted it constitutes an offer to Hemp Fabric to buy the products specified in your order on and subject to these terms and conditions.

When we receive your order, we will send you an Order Confirmation email acknowledging receipt to the email address which you have provided. This email will contain your order number and details of the goods ordered. Please note that this acknowledgement email is not acceptance by us of any offers to purchase goods.

We reserve the right to refuse any order prior to our acceptance.

All orders are subject to acceptance by us. Acceptance is confirmed when we send you an Order Dispatch email. This email will include details of the products ordered; confirmation of the taking of payment from your credit/debit card; and details of when the goods are being prepared for dispatch. The contract between us will only be formed when we send you the Order Dispatch email, whether or not you receive such email.

If we do not take payment in full from your credit/debit card we cannot accept your order.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Dispatch email.

The Site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.

We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

It should be noted that occasionally some hemp fabrics do have imperfections in them, which might be a tiny hole or a larger blemish. Where this is noticed prior to dispatch then we will either ensure that you are supplied with extra length to compensate for this, or we will cut the cloth accordingly so that you are still supplied with the best quality fabric we can offer. By placing an order you accept that there may be small imperfections in the fabric and as such this does not constitute a reason for refund for defective items.

Risk and title

The Products will be at your risk from the time of delivery.

Ownership of the ordered products will only pass to the customer when Hemp Fabric receives full payment of all sums due in respect of the products, including delivery charges if any.

Product descriptions

Definition and colour accuracy of our products displayed on the Site will depend on a number of issues including your computer display settings. All sizes and measurements are approximate. All products are subject to availability. You will be informed as soon as reasonably possible if any products you have ordered are not available.

Vouchers & Discount Codes

Discount codes – We may from time to time offer Discount codes to account holders. These codes will only be applicable to the particular account it was offered to and to purchases made through that particular account.

Promotional discount codes – We may from time to time offer Promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Site.

Refunds will be made using the same method originally used by you to pay for your purchase.

Delivery

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

While we aim to send all items purchased together, please note that if multiple items are purchased, they may be packaged and dispatched separately, depending on the packaging particulars of each item.

For delivery within the UK we aim to deliver orders by the next working day of the Order Dispatch Email. For the Rest of the World delivery will depend on location but we still aim to deliver your order within 3-7 working days of the Order Dispatch Email.

We aim to process orders made before midday, and send you an Order Dispatch Email, on the very same day and orders placed after midday on the following day. However, orders placed on a Friday afternoon or a weekend won’t be processed until Monday at the earliest.

Your order will be fulfilled by the delivery date set out in the Order Dispatch email or, if no delivery date is specified, then within a reasonable time of the date of the Order Dispatch email, unless there are exceptional circumstances.

Unfortunately, we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.

We do not deliver to PO Box addresses.

Returning Goods

Hemp Fabric will be happy to refund any item purchased from this Site, provided it is returned to us in a fully re-saleable condition within:

Unwanted goods must be returned in “as new” (which in terms of fabrics means uncut from when we cut it to make up your order, and unwashed) re-saleable condition and a refund will be issued once we have checked and are satisfied that they are in a re-saleable condition. Actual postage costs are not included in any refunds, so the refund may not be as much as you originally paid
All returns must be made within 14 Days of receipt of good. Any returns must be authorised and will be credited to your account.
No claims will be accepted if the fabric has been altered in any way.
Refused and returned orders will be subject to a 15% restocking fee in addition to shipping fees.

All purchases must be returned in un-used original condition, unmarked and in their original packaging. If you consider there to be a shortage in your order please contact us within 5 days of receipt of your order so that we can rectify your order appropriately.

Once the products are returned to Hemp Fabrics premises they are inspected to check that they are in a fully resalable condition. If satisfied, we then process the refund of the price of the product as soon as possible, in any event within 30 days of us receiving the returned product. Please be advised that you have a legal obligation to take reasonable care of the products while they are in your possession.

If returned goods are not in a fully saleable condition for reasons set out above, including but not limited to examples such as the garment has been worn or smells of perfume or has been dirtied or damaged, then no refund or exchange will be possible and the garment will be returned to you.

If you return goods later than the applicable period set out above and the goods are not defective then we may at our discretion accept a return of the products, however you may not receive a full credit in respect of the price you paid for the products and your refund may be by way of a credit note.

If you believe a product is defective or damaged prior to use please return the product to us as soon as possible after receipt of the said product. Please indicate on the Returns Form, which will accompany your goods, whether you would like a replacement or a refund for the product and return the form to us with the defective product. Once we have had an opportunity to inspect the product, if satisfied that there is indeed a defect, we will notify you of your refund or replacement via e-mail within a reasonable period of time.

We will usually process the refund due to you as soon as possible, or within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund.

We will aim to deliver the replacement within 3 working days of the day we confirmed to you via e-mail that you were entitled to a replacement. Replacements are however subject to availability. If there is no stock of the particular item we will notify you by email and issue you a refund.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

Returns Process

To return your item you must return it in an unused condition and in the original packaging with all the original tickets and labels attached, and with the original wrapping and box.
All products purchased from the Site must be returned to our distributors using the addressed returns bag supplied to you with your order.
Please complete and enclose the Returns Form, which accompanied your goods, in the original parcel.
Take the parcel to the Post Office, and pay the necessary postage, in order to arrange shipment. It is your choice how you return the box to us but we advise you send it via recorded delivery insured for the value of the items enclosed. You should be issued with a receipt, which should be retained until the refund is processed. Until the goods reach us they are your responsibility.
Please allow up to 10 working days for the Royal Mail to deliver your parcel back to our distribution centre. We aim to process all returns within 5 working days of receipt.
Please note that purchases made from the Site can only be returned by post directly to us. They cannot be exchanged or refunded at any sale outlet store or concession.

We cannot accept returns for products purchased otherwise than via the Site.

Return Policy

Returns:

Unwanted goods must be returned in “as new” (which in terms of fabrics means uncut from when we cut it to make up your order, and unwashed) re-saleable condition and a refund will be issued once we have checked and are satisfied that they are in a re-saleable condition. Actual postage costs are not included in any refunds, so the refund may not be as much as you originally paid
All returns must be made within 14 Days of receipt of good. Any returns must be authorised and will be credited to your account.
No claims will be accepted if the fabric has been altered in any way.
Refused and returned orders will be subject to a 15% restocking fee in addition to shipping fees.
It should be noted that occasionally some hemp fabrics do have imperfections in them, which might be a tiny hole or a larger blemish. Where this is noticed prior to dispatch then we will either ensure that you are supplied with extra length to compensate for this, or we will cut the cloth accordingly so that you are still supplied with the best quality fabric we can offer. By placing an order you accept that there may be small imperfections in the fabric and as such this does not constitute a reason for refund for defective items.

Shipping costs

Shipping from United Kingdom (UK)
Within United Kingdom (UK) £2.50
Outside United Kingdom (UK) £4.75