We offer free shipping on all UK items and these are sent using Royal Mail 1st class and all international orders using Royal Mail International Standard. Orders are shipped as fast as we can and the UK Royal Mail state that postage to the USA and the rest of the world can take 7-15 business days. For lost orders we recommend waiting at least 4 weeks, if you've still not received by this time, please get in touch. Please note Duty/Taxes may be imposed by your country when importing goods, you are liable for any fees applicable. We do not receive any of the money from fees claimed by your Country of Residence. If you are ordering a custom or bespoke artwork this could take up to 2 weeks before it is shipped.