We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information other than as described here.
Who this policy applies to:
Personalised Prints operates an online shopping platform. This policy relates to users of Personalised Prints online shopping website and associated suppliers. Processing of your data is required in order to offer you these services. This policy applies to individuals who have interacted with us.
Information we collect
This section describes the basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. For example:
You place an order with us
You may ask a question about a product on our website
You may contact us about our product and services, via email or through our website
Contact telephone number
Above information is required for us to process payment and deliver your order to your chosen delivery address by us when you place an order with us.
We DO NOT collect
Sensitive Data About You.
Credit/Debit Card Details
We DO NOT store or hold your credit/debit card details during the order process. It is solely collected and stored by our third-party payment processor
How we use your information
Processing your order. For example, we need to supply address details to our delivery companies in order to deliver your order
We may send a text message to your telephone number or an e-mail about your order updates or delivery info such as tracking details
Offer better service and products to you. For example, we use anonymised data to offer or recommend popular products to you
Notify you about changes regarding our products, services, policy or terms and conditions
Send you updates such as; offers, new product announcements, events via our newsletter you may have opted in
Request feedback and review about our products and services
Access to your information
Without your consent, we will never sell, distribute or share any information you provide to us, unless we are required to do so by law.
We may disclose your information to any member of our group or affiliates and for delivery of your order. For example, without providing your delivery address and telephone number to our courier service, we will not be able deliver your order or send you tracking details.
We may also disclose your information where we need to comply with legal or regulatory obligations or to assist fraud protection and minimise credit risk.
If you have opted in to receive our newsletters, which provides product updates and special offers, you have the right to withdraw consent at any time, by simply clicking the unsubscribe / opt-out link at the bottom of every email you receive from us.