• We accept returns on items in new condition with the original packaging and materials, including gift boxes and/or certificates of authenticity.
• We accept returns on any item that has been in the customer's possession for less than 45 days (abroad) and 28 days within United Kingdom.
Unfortunately, we are unable to accept certain items for return. These include:
Items which lack their original packaging, including gift boxes and certificates of authenticity.
Items which have been customized or altered to meet customer specifications, like resizing or engraving.
Items which have been in the customer's possession for more than 45 days from the date the item was delivered.
Items which are no longer in new condition.
ALL Earrings for health and safety reasons.
What if my jewellery breaks?
Accidents happen. If you damage your jewellery in any way after the item has been in your possession for more than 45 days from the date of delivery, we can repair it for you! We offer excellent repairs at competitive prices. Please contact us and we will arrange this for you.