6 Tropical Pop Mini Heart Wax Melts

£2.50


Ships From: United Kingdom (UK)

Sold by Yankee Heaven Categories: ,

Description

Tropical Pop Wax Melts

Our Tropical Pop Wax Melts are bursting with the aromas of juicy ripe Caribbean mango enriched juicy melon. This fragrance is packed with sweet and fruity hints of coconut, succulent pear, and ripe strawberries.

6 Heart shaped wax melts all bagged up, ready to use, vegan friendly, cruelty free, highly fragranced, 42 grams in weight and 24 hours amazing fragrance.

Seller Reviews

  1. Jan Cole

    Not received it yet please chase it up thank you

  2. Y Wild

    I was given this product as part of a gift . I absolutely love the fragrance. So I had to search to find a supply . I managed to email , and receive the link to your website . It was easy to find the product and order . Payment was straight forward and I received email confirmation. Product arrived approx one week later . I am delighted with the whole process . Thank you

Privacy Policy

Website Privacy notice

We are [Yankee heaven ]. We’re a company registered in England and Wales with company number [10834218], whose registered address is at [Canal Wharf, Canal Street, Littleborough, Lancs, OL15 0HA]. In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.

You can get hold of us in any of the following ways:

(a) by phoning us on [01706374633];
(b) by e-mailing us at [Yankee-heaven@hotmail.com]; or
(c) by writing to us at [Yankee Heaven, Canal Wharf, Canal Street, Littleborough, Lancs, OL15 OHA].

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

[We have appointed [Mark Jones] as our Data Protection Officer. You can contact them using the details set out above.]

[We may issue you with other privacy notices from time to time, including when we collect personal information from you. This privacy notice is intended to supplement these and does not override them.]

We may update this privacy notice from time to time. This version was last updated on [17 Jan 2023].

1. Key Definitions
The key terms that we use throughout this privacy notice are defined below, for ease:
Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used.
Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal data, for example, or providing an email marketing service that facilitates mass distribution of marketing material to a Data Controller’s customer-base.)
Personal Information: in this privacy notice we refer to your personal data as ‘personal information’. ‘Personal information’ means any information from which a living individual can be identified. It does not apply to information which has been anonymised.
Special Information – certain very sensitive personal information requires extra protection under data protection law. Sensitive data includes information relating to health, racial and ethnic origin, political opinions, religious and similar beliefs, trade union membership, sex life and sexual orientation and also includes genetic information and biometric information.
2. Details of personal information which we collect and hold about you
2.1 Set out below are the general categories [and details of retention periods in relation to those categories (see section 8 below for more details about retention)] and in each case the types of personal information which we collect, use and hold about you:
General Category Types of Personal Data in that category Retention Periods
Identity Information This is information relating to your identity such as your name (including any previous names and any titles which you use), gender, marital status and date of birth [1 year]
Contact Information This is information relating to your contact details such as e-mail address, addresses, telephone numbers [As long as account is active with 2 years]
[Account Information] [This is information relating to your account with us (including username and password)] [As long as account is active with 2 years]
[Payment Information] [This is information relating to the methods by which you provide payment to us such as [bank account details, credit or debit card details] and details of any payments (including amounts and dates) which are made between us.] [As long as account is active with 2 years]
[Transaction Information] [This is information relating to transactions between us such as details of the goods, services and/or digital content provided to you and any returns details.] [As long account is active with 2 years ]
[Survey Information] [This is information which we have collected from you or which you have provided to us in respect of surveys and feedback.] [deleted when used ]
[Marketing Information] [This is information relating to your marketing and communications preferences.] [Updated on request from customer]
[Website, Device and Technical Information] [This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device)] [Cleared monthly]

2.2 [The types of personal data we collect about you may differ from person to person, depending on who you are and the relationship between us.]
3. Details of special information which we collect and hold about you
3.1 Special information is explained in section 1 above. [We do not collect or hold any special information about you.] OR [We collect and hold the following types of special information about you:
(a) [race;]
(b) [ethnic origin;]
(c) [politics;]
(d) [religion;]
(e) [trade union membership;]
(f) [genetics;]
(g) [biometrics;]
(h) [health;]
(i) [sex life;]
(j) [sexual orientation.]]
3.2 [Where we do hold special information about you then our retention periods are as follows: [Josh - linked to second option above]

Type of Special Information Retention Periods
[Customer Products Selections and options] [As long account is active with 2 years]
]
3.3 We do not collect information from you relating to criminal convictions or offences.
4. Details of how and why we use personal information
4.1 We are only able to use your personal information for certain legal reasons set out in data protection law. There are legal reasons under data protection law other than those listed below, but in most cases, we will use your personal information for the following legal reasons:
(a) Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;
(b) Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests.
(c) Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and
(d) Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons.
4.2 [As explained in section 3 above, there are more sensitive types of personal data which require higher levels of protection. Where we process such sensitive types of personal data we will usually do this in the following circumstances:
(a) We have your explicit consent;
(b) [Where it is necessary in relation to legal claims;]
(c) [Where you have made the personal data public].]
4.3 So that we are able to provide you with [goods], we will need your personal information. If you do not provide us with the required personal information, we may be prevented from supplying the [goods] to you.
4.4 It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this then we may be prevented from supplying the [goods] to you [(for example, if you move address and do not tell us, then your goods may be delivered to the wrong address)].
4.5 Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you.
4.6 We have explained below the different purposes for which we use your personal information and, in each case, the legal reason(s) allowing us to use your personal information. Please also note the following:
(a) if we use the Legitimate Interests Reason as the legal reason for which we can use your personal information, we have also explained what that legitimate interest is; and
(b) for some of the purposes we may have listed more than one legal reason on which we can use your personal information, because the legal reason may be different in different circumstances. If you need confirmation of the specific legal reason that we are relying on to use your personal data for that purpose, please contact us using the contact details set out at the start of this privacy notice.
Purpose Legal Reason(s) for using the personal information
[To enrol you as a customer] [To Purchase Goods.]
[Legitimate Interests Reason (in order to [offer you other goods, which helps us to develop our business)]]
[To process your order, which includes taking payment from you, advising you of any updates in relation to your order or any enforcement action against you to recover payment.] [To Purchase Goods.]
[Legitimate Interests Reason (in order to [recover money which you owe us]
[To manage our contract with you and to notify you of any changes] [Shipping Notifications.]
[To comply with audit and accounting matters] [Shipping]
[For record keeping, [including in relation to any guarantees or warranties provided as part of the sale of goods] [Informing the Customer.]
[Goods Returns.]
[To improve the goods] [Legitimate Interests Reason (in order to improve the goods for future customers and to grow our business]
[To recommend and send communications to you about goods that you may be interested in. More details about marketing are set out in section 11 below]
[Legitimate Interests Reason (in order to grow our business]
[Consent Reason]
[To ensure the smooth running and correct operation of our website] [Legitimate Interests Reason (to ensure our website runs correctly)]
[To understand how customers and visitors to our website use the website and interact with it via data analysis] [Legitimate Interests Reason (to improve and grow our business, including our website, and to understand our customer’s needs, desires and requirements)]

4.7 Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes. In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes. Because this is grouped together wither other personal information and you are not identifiable from that combined data we are able to use this.
4.8 Under data protection laws we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) which we told you about. If we want to use your personal information for a different purpose which we do not think is compatible with the purpose(s) which we told you about then we will contact you to explain this and what legal reason is in place to allow us to do this.
5. Details of how we collect personal information and special information
5.1 We usually collect [Identity Information,][Contact Information,][Payment Information,][Transaction Information,][Survey Information,][Marketing Information,] directly from you when you [fill out a form, survey or questionnaire,][purchase goods from us,][contact us by e-mail, telephone, in writing or otherwise]. This includes the personal information which you provide to us when you [subscribe to our mailing list][enter a competition or survey].
5.2 [We may receive some of your personal information from third parties or publicly available sources. This includes:
(a) [Contact Information and Payment Information from our selected third-party suppliers.
(b) [Identity Information and Contact Information from publicly available sources such as [Companies House][OTHERS];]
(c) [Website, Device and Technical Information from third parties such as analytics providers (like Google)];
(d) [ANY OTHER METHODS BY WHICH YOU COLLECT PERSONAL DATA;]]
5.3 [We may also receive Website, Device and Technical Information automatically from technologies such as cookies which are installed on our website. To find out more about these please see our cookie policy which is available.
6. Details about who personal Information may be shared with
6.1 We may need to share your personal information with other organisations or people. These organisations include:
(a) [Other companies in our group (who may might act as joint data controllers or as data processors on our behalf) and who [describe the services they provide which require them to have access to personal information, e.g. IT services, or describe the reasons it may be shared with them, e.g. for management reporting.]
(b) Third parties who [are not part of our group. These ]may include:
(i) [Suppliers: such as IT support services, payment providers, administration providers, marketing agencies];
(ii) [Government bodies and regulatory bodies: such as HMRC, fraud prevention agencies[, OTHERS] [who are based in UK];
(iii) [Our advisors: such as lawyers, accountants, auditors, insurance companies [who are based in [UK];
(iv) [Our bankers [who are based in [UK]];
(v) [Credit Reference Agencies [who are based in [UK];
(vi) [E-mail platforms [who are based in [UK]];
(c) any organisations which propose to purchase our business and assets in which case we may disclose your personal information to the potential purchaser.
6.2 Depending on the circumstances, the organisations or people who we share your personal information with will be acting as either Data Processors or Data Controllers. Where we share your personal information with a Data Processor we will ensure that we have in place contracts, which set out the responsibilities and obligations of us and them, including in respect of security of personal information.
6.3 [We do not sell or trade any of the personal information which you have provided to us.]

7. Details about transfers to countries outside of the EEA
7.1 [We do not transfer your personal information outside of the EEA.]
OR
[If any transfer of personal information by us will mean that your personal information is transferred outside of the EEA then we will ensure that safeguards are in place to ensure that a similar degree of protection is given to your personal information, as is given to it within the EEA and that the transfer is made in compliance with data protection laws (including where relevant any exceptions to the general rules on transferring personal information outside of the EEA which are available to us – these are known as ‘derogations’ under data protection laws). We may need to transfer personal information outside of the EEA [to other organisations within our group or] [to the third parties listed above in section 6 who may be located outside of the EEA.]
7.2 [linked to the second option above] The safeguards set out in data protection laws for transferring personal information outside of the EEA include:
(a) where the transfer is to a country or territory which the EU Commission has approved as ensuring an adequate level of protection;
(b) where personal information is transferred to another organisation within our group, under an agreement covering this situation which is known as “binding corporate rules”;
(c) having in place a standard set of clauses which have been approved by the EU Commission;
(d) compliance with an approved code of conduct by a relevant data protection supervisory authority (in the UK, this is the Information Commissioner’s Office (ICO);
(e) certification with an approved certification mechanism;
(f) where the EU Commission has approved specific arrangements in respect of certain countries, such as the US Privacy Shield, in relation to organisations which have signed up to it in the USA.]
8. Details about how long we will hold your personal information
8.1 We will only hold your personal data for as long as is necessary. How long is necessary will depend upon the purposes for which we collected the personal information (see section 4 above) and whether we are under any legal obligation to keep the personal information (such as in relation to accounting or auditing records or for tax reasons). We may also need to keep personal information in case of any legal claims[, including in relation to any guarantees or warranties which we have provided with the [goods]].
8.2 [You can contact us (using the details at the beginning of this notice) to request a copy of our retention policy which sets out how long different types of personal data will be kept for.]
9. [Automated decision making]
9.1 ‘Automated decision making’ is where a decision is automatically made without any human involvement. Under data protection laws, this includes profiling. ‘Profiling’ is the automated processing of personal data to evaluate or analyse certain personal aspects of a person (such as their behaviour, characteristics, interests and preferences).
9.2 Data protection laws place restrictions upon us if we carry out automated decision making (including profiling) which produces a legal effect or similarly significant effect on you.
9.3 We do carry out automated decision making (including profiling) which produces a legal effect or similarly significant effect on you. If we do decide to do this then we will notify you and we will inform you of the legal reason we are able to do this. ]
10. YOUR RIGHTS UNDER DATA PROTECTION LAW
10.1 Under data protection laws you have certain rights in relation to your personal information, as follows:
(a) Right to request access: (this is often called ‘subject access’). This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.
(b) Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.
(c) Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances. Where it does apply, you have the right to request us to erase all of your personal information.
(d) Right to restrict processing: this right only applies in certain circumstances. Where it does apply, you have the right to request us to restrict the processing of your personal information.
(e) Right to data portability: this right allows you to request us to transfer your personal information to someone else.
(f) Right to object: you have the right to object to us processing your personal information for direct marketing purposes. You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation which means that you want to object to us processing your personal information. In certain circumstances you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).
10.2 In addition to the rights set out in section 10.1, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent. Further details about this are set out in section 4.5.

10.3 If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice. If you do make a request then please note:
(a) we may need certain information from you so that we can verify your identity;
(b) we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and
(c) if your request is unfounded or excessive then we may refuse to deal with your request.

11. Marketing
11.1 You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.
11.2 However, we will give you the opportunity to manage how or if we market to you. In any e-mail which we send to you, we provide a link to either unsubscribe or opt-out, or to change your marketing preferences. [If you have an account with us, you can login to your account and manage your preferences there too.] To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes , you can always contact us on the details set out at the beginning of this notice.
11.3 If you do request that we stop marketing to you, this will not prevent us from sending communications to you which are not to do with marketing (for example in relation to [goods] which you have purchased from us).
11.4 We do not pass your personal information on to any third parties for marketing purposes.
12. Complaints
If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position. You can contact us using the details set out at the beginning of this privacy notice.
13. [Third Party Websites
Our website may contain links to third party websites. If you click and follow those links then these will take you to the third party website. Those third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.]

Terms and Conditions

Terms and Conditions

Welcome to www.numonday.com which hosts our Online Shop.

(1) These terms and conditions outline the rules and regulations for the use of Bellaroma Gifts Limited 's Website, located at Yankee Heaven.

(2) By accessing this website we assume you accept these terms and conditions. Do not continue to use Www.numonday.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

(3) We employ the use of cookies. By accessing Www.numonday.com, you agreed to use cookies in agreement with the Bellaroma Gifts Limited 's Privacy Policy.

(4) Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies

License

(5) Unless otherwise stated, Bellaroma Gifts Limited and/or its licensors own the intellectual property rights for all material on Www.numonday.com. All intellectual property rights are reserved. You may access this from Www.numonday.com for your own personal use subjected to restrictions set in these terms and conditions.

(6) You must not:

(A) Republish material from Www.numonday.com
(B) Sell, rent or sub-license material from Www.numonday.com
(C) Reproduce, duplicate or copy material from Www.numonday.com
(D) Redistribute content from Www.numonday.com

(7) Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Bellaroma Gifts Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Bellaroma Gifts Limited ,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Bellaroma Gifts Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

(8) Bellaroma Gifts Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

(a) You warrant and represent that:
(i) You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
(II) The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
(A)The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.
(B)The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

(9) You hereby grant Bellaroma Gifts Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

(10) The following organizations may link to our Website without prior written approval:

(a)Government agencies;
(b)Search engines;
(c)News organizations;
(d)Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
(e)System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

(11) These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

(12) We may consider and approve other link requests from the following types of organizations:

(a)commonly-known consumer and/or business information sources;
(b)dot.com community sites;
(c)associations or other groups representing charities;
(d)online directory distributors;
(e)internet portals;
(f)accounting, law and consulting firms; and
(g)educational institutions and trade associations.

(13) We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Bellaroma Gifts Limited ; and (d) the link is in the context of general resource information.

(14) These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

(15) If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Bellaroma Gifts Limited . Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

(16) Approved organizations may hyperlink to our Website as follows:

(a)By use of our corporate name; or
(b)By use of the uniform resource locator being linked to;
(c)By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

(17) No use of Bellaroma Gifts Limited 's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

(18) Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

(19) We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

(20) Please read Privacy Policy.

Reservation of Rights

(21) We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions

Removal of links from our website

(22) If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

(23) We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimefr

(24) To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

(a)limit or exclude our or your liability for death or personal injury;
(b)limit or exclude our or your liability for fraud or fraudulent misrepresentation;
(c)limit any of our or your liabilities in any way that is not permitted under applicable law; or
(d)exclude any of our or your liabilities that may not be excluded under applicable law.

(25) The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

(26) As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Shipping Policy

Yankee Heaven Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at [www.numonday.com]. If you have any questions, please contact our customer service team on 01706 374633 or Yankee-heaven@hotmail.com

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.
Orders up to £29.99 in value - £3.95
Orders over £30 – Free

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

Return Policy

Returns Policy

Your statutory rights are not affected by our Returns Policy. To the extent that any provision in our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the particular offending provision in our Returns Policy will be deemed inapplicable.
Returns (refunds and exchanges)

If you are unhappy with your item, please let us know either by email or phone the store on 01706 374633. Our Returns Policy gives you 30 days to return or exchange an item bought online with a valid receipt. If 30 days have gone by since your purchase, we cannot offer you a refund or exchange.

To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. That means your item must be unused and in the same condition that you received it. The item must be in the original packaging and returned with any accessories, labels and “free gifts” or bonus items.

To complete your refund or exchange, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days.

If you paid for standard delivery of the goods, the cost of standard delivery will also be refunded.
There are certain situations where only partial refunds are granted:

Any item not in its original condition, which is damaged or missing parts for reasons not due to our error; and

Any item that is returned more than 30 days after delivery.

No refund or returns will be accepted on items described as no Fragrance or customer fails to like the fragrance.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Yankee-heaven@hotmail.com or phone 01706 374633

Sale items

We do not offer refunds for sale items, unless they are faulty.

Exchange

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send us an email at Yankee-heaven@hotmail.com and post your item to: Yankee Heaven, Canal Wharf, Canal Street, Littleborough, Lancs, OL15 0HA

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, please mail your product to: Yankee Heaven, Canal Wharf, Canal Street, Littleborough, Lancs, OL15 0HA with your details and reason for returning.

You will be responsible for paying for your own shipping costs for returning your item, unless the item is faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

Right to cancel

In addition to our Returns Policy, if you are a customer in the European Union you have the right to cancel your contract with us and receive a full refund within 14 calendar days from the day after the date you received your order, if you are an online, mail or telephone order customer. If the goods are delivered in several instalments then it will be 14 calendar days from receipt of the last instalment. To exercise your right to cancel the contract you must request a refund in writing within 14 calendar days of receipt of the items. The refund will include any standard delivery charges paid. You will be responsible for the cost of returning a cancelled order to us.

To exercise your right to cancel follow the steps below:

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our standard delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

Shipping costs

Shipping fromUnited Kingdom (UK)
Within United Kingdom (UK)£3.95

National Shipping Details

Maximum shipping charge per order £3.95
Free shipping if the order spend is over £29.99