These Terms of Use apply to your use of Numonday and its related services. By accessing or using the Numonday website, you agree to these terms.

Numonday operates an online marketplace that allows independent sellers to run their own shops. Numonday provides the platform only. We do not own, sell, inspect, store, or ship products. All transactions take place directly between buyers and sellers.

Your use of Numonday is also governed by the following policies. Please read each one relevant to how you use the platform:

• You must be 18 or over to create an account.
• You are responsible for maintaining accurate and up-to-date account information.
• You are responsible for all activity carried out under your account.
• Accounts are personal and non-transferable.

• Use Numonday lawfully and responsibly.
• Do not engage in scams, spam, or misleading behaviour.
• Do not attempt to disrupt, misuse, or interfere with the platform.
• Respect the rights of other users at all times.

• Users are responsible for all content they upload, including listings, images, and descriptions.
• Sellers must ensure they have the legal right to sell items and use any content uploaded.
• Numonday may remove content that breaches platform rules or legal requirements, without notice.

Every sale on Numonday is a contract between the buyer and the seller. Numonday provides the platform and is not the seller of any item. Payments are processed through Stripe.

• Sellers are responsible for describing, pricing, dispatching and delivering their orders.
• Numonday may set platform-wide defaults, such as a default delivery rate, that apply where a seller has not set their own.
• Buyer Protection applies to every order. Where an order does not arrive, Numonday may refund the buyer and recover the amount as set out in the Buyer Policy and Seller Policy.
• Beyond Buyer Protection, issues relating to an order are resolved between the buyer and the seller. Numonday may assist but does not guarantee any particular outcome.

• If you have a dispute with another user, you agree to attempt to resolve it directly with them first.
• You agree not to hold Numonday responsible for disputes between users.

Sellers are solely responsible for ensuring they have the right to use any images, designs, or content in their listings.

The Numonday platform is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access.

Numonday is not liable for:

• Downtime or technical issues
• Losses arising from use of the platform
• Actions or omissions of other users

You agree to indemnify Numonday against any claims, losses, or costs arising from your use of the platform, including your listings, content, or conduct.

Numonday is developed continuously. We may add, change, suspend or remove any feature, function, layout or design of the platform — including the way products, prices, delivery and Buyer Protection are displayed — at any time and at our discretion, with or without notice.

• Changes apply across the whole marketplace and to all sellers equally. The platform’s layout, presentation, search and the order in which listings appear cannot be configured for an individual shop.
• Numonday may set platform-wide defaults, such as default delivery rates, that apply where a seller has not set their own. Sellers are responsible for setting and maintaining their own settings.
• Numonday does not guarantee sales, traffic, visibility, search ranking or placement, whether on Numonday or in external search engines, and is not liable for any change in these.
• We will make reasonable efforts to announce significant changes, for example through the Help Centre, email or an on-site notice. Continued use of Numonday after a change means you accept it.

We may update these Terms of Use and our related policies from time to time. Where a change is significant we will make reasonable efforts to let you know, for example through the Help Centre, email or an on-site notice. Continued use of Numonday after changes are published means you accept the updated terms.

Numonday does not provide ongoing support by email or social media. Information and processes are provided through our Help Centre and policy pages.