Selling FAQs

“I’ve recently joined nuMONDAY and I am amazed at the help and support they give to us. I’m enjoying being part of a community of creative entrepreneurs who specialise in creating only the highest quality of unique items. Everything has a high focus on quality and design.”

Lynne Morison, Shop Owner of Silver Sensations Jewellery

What is nuMONDAY?

nuMONDAY operates an online marketplace where people connect online to sell and buy items.

Where is nuMONDAY based?

nuMONDAY is based in the Southside of Glasgow in the United Kingdom.

Who can sell on nuMONDAY?

We are creating a British community and currently only allow sellers from across the United Kingdom to sell with us.

What are you looking for?

Innovative and original ideas, something a little different.

Products that have been sourced or designed by yourself.

Respect for intellectual property rights.

Businesses that are looking to grow – no matter how small they are currently.

What do you mean by sourced items?

Sourced items are defined as items that people have used to make their items or have designed their items to have them produced by someone else.

Sourced items are not items bought in bulk and sold on nuMONDAY.

What can I sell on nuMONDAY?

At nuMONDAY we sell everything from jewellery and clothing to homeware.

We are always open to new product ideas and we’re constantly looking to diversify our product mix, working with independent retailers, designers, and boutiques.

Can I sell vintage items on nuMONDAY?

We do not allow the sale of vintage items on nuMONDAY unless the items have been up-cycled from older materials into a new item.

How much does it cost to sell on nuMONDAY?

At nuMONDAY we charge a simple monthly subscription of £4.99 per month.

We do not charge any transaction fees on sales which means you receive 100% of the sale and shipping.

What currency do you sell in?

The currency you sell in is GBP.

Are there listing fees for my items?

We do not charge any listing fees and you can list as many items as you want for as long as you want without the need to relist.

How do I get paid?

Payments are paid instantly to you via our secure payment provider.

How do I know I have sold something?

An email alert is sent to your registered email as soon as you have sold an item.

Can I import my items from Etsy?

Yes, we offer a manual upload service for Etsy.

This service allows you to upload all your items and item details at once to speed up the listing process.

You can find out more about how this works here.

Does the Etsy Import affect my Etsy Shop?

The import does not affect anything with your Etsy Shop and simply copies your item details over into nuMONDAY to speed up listing with us.

Do I need to close my Etsy shop?

No, you do not need to close your Etsy shop and you can sell on any other platforms as well.

Can I import my items from another platform?

You cannot currently import from another platform.

Can I see how many people have viewed my items?

There are item statistics on all of your items showing how many people have viewed them.

Is there an App?

We do not currently have an App but do have plans to launch an App for our sellers and customers in 2018.

I do not see a category for my items, can it be added?

If you do not see a category for your items then please contact us and we will have it added to the list of categories for you.

Can I sell personalised items?

Yes, you can sell personalised items.

We have a “Notes Box” at checkout for customers to leave details for a personalised item.

Do you support variable products?

Yes, you can add variations to your product such as colour, size, material.

Simply follow our guide here.

Can I sell downloadable items?

Yes, you can sell digital or downloadable items such as prints or books for example.

Please note that sellers are accountable and responsible for ensuring VAT MOSS is paid on their downloaded sales.

Do you have a support group?

Our support group can be found on Facebook and is called “nuMONDAY Nation”.

Is there a minimum subscription period?

There is no minimum subscription period.

Is there a cancellation fee?

We do not charge any cancellation fees as we understand circumstances may change for any individual or business at any time.

Why should I join?

Find out more about why you should join nuMONDAY here.

Have another question?

You can ask us your question via our contact page here.

“The name nuMONDAY was based on my philosophy that everyone should follow their passions and do what they love.  Instead of dreading the working week, you should be embracing it and that’s where the name nuMONDAY was formed, with the “nu” standing for new mindset and “MONDAY” representing your new beginning.”

Michael Wight, Founder of nuMONDAY