Selling FAQs

“I’ve recently joined nuMONDAY and I am amazed at the help and support they give to us. I’m enjoying being part of a community of creative entrepreneurs who specialise in creating only the highest quality of unique items. Everything has a high focus on quality and design.”

Lynne Morison, Shop Owner of Silver Sensations Jewellery

What is nuMONDAY?

nuMONDAY operates an online marketplace where people connect online to sell and buy items.

Where is nuMONDAY based?

nuMONDAY is based in the Southside of Glasgow in the United Kingdom.

Who can sell on nuMONDAY?

We are creating a British community and currently only allow sellers from across the United Kingdom to sell with us.

What are you looking for?

Innovative and original ideas, something a little different.

Products that have been sourced or designed by yourself.

Respect for intellectual property rights.

Businesses that are looking to grow – no matter how small they are currently.

What do you mean by sourced items?

Sourced items are defined as items that people have used to make their items or have designed their items to have them produced by someone else.

Sourced items are not items bought in bulk and sold on nuMONDAY.

What can I sell on nuMONDAY?

At nuMONDAY we sell everything from jewellery and clothing to homeware.

We are always open to new product ideas and we’re constantly looking to diversify our product mix, working with independent retailers, designers, and boutiques.

Can I sell vintage items on nuMONDAY?

We do not allow the sale of vintage items on nuMONDAY unless the items have been up-cycled from older materials into a new item.

How much does it cost to sell on nuMONDAY?

At nuMONDAY we charge a simple monthly subscription of £4.99 per month.

We do not charge any transaction fees on sales which means you receive 100% of the sale and shipping (minus PayPal and Stripe fees).

What currency do you sell in?

The currency you sell in is GBP.

Are there listing fees for my items?

We do not charge any listing fees and you can list as many items as you want for as long as you want without the need to relist.

How do I get paid?

We make our payments via PayPal and Stripe and all payments are transferred within 1 working day to your account.

How do I know I have sold something?

An email alert is sent to your registered email as soon as you have sold an item.

Can I import my items from Etsy?

Yes, we offer a manual upload service for Etsy and WooCommerce platforms for a set fee which is dependent on the number of items you wish to upload to your nuMONDAY shop.

This service allows you to upload all your items and item details at once to speed up the listing process.

You can find out more about how this works and costs here.

Can I import my items from another platform?

We can upload your items from another platform as long as it supports a CSV download.

Please check with that platform for more information about downloading your CSV.

Is there an App?

We do not currently have an App but do have plans to launch an App for our sellers and customers in 2018.

I do not see a category for my items, can it be added?

If you do not see a category for your items then please contact us and we will have it added to the list of categories for you.

Can I sell personalised items?

Yes, you can sell personalised items.

We have a “Notes Box” at checkout for customers to leave details for a personalised item.

Do you support variable products?

Yes, you can add variations to your product such as colour, size, material.

Simply follow our guide here.

Can I sell downloadable items?

Yes, you can sell digital or downloadable items such as prints or books for example.

Please note that sellers are accountable and responsible for ensuring VAT MOSS is paid on their downloaded sales.

Do you have a support group?

We host two Facebook Groups one for support and one for the general public.

Our support group can be found on Facebook under “nuMONDAY Community” and our general public group under “Make It Nation”.

Is there a minimum subscription period?

There is no minimum subscription period.

Is there a cancellation fee?

We do not charge any cancellation fees as we understand circumstances may change for any individual or business at any time.

Why should I join?

Find out more about why you should join nuMONDAY here.

Have another question?

You can ask us your question via our contact page here.

“The name nuMONDAY was based on my philosophy that everyone should follow their passions and do what they love.  Instead of dreading the working week, you should be embracing it and that’s where the name nuMONDAY was formed, with the “nu” standing for new mindset and “MONDAY” representing your new beginning.”

Michael Wight, Founder of nuMONDAY