Selling FAQs

“I’ve recently joined nuMONDAY and I am amazed at the help and support they give to us.

I’m enjoying being part of a community of creative entrepreneurs who specialise in creating only the highest quality of unique items.

Everything has a high focus on quality and design.”

Lynne Morison, Shop Owner of Silver Sensations Jewellery

What is nuMONDAY?

nuMONDAY operates an online marketplace where people connect online to sell and buy items.

Where is nuMONDAY based?

nuMONDAY is based in the Southside of Glasgow in the United Kingdom.

How long has nuMONDAY been operating?

nuMONDAY launched on 9th December 2016 with 30 sellers.

We now have over 2,000 sellers enjoying success and being part of our amazing community from the UK.

Who can sell on nuMONDAY?

We are creating a British community and currently only allow sellers from across the United Kingdom to sell with us.

What are you looking for?

Innovative and original ideas, something a little different.

Products that have been sourced or designed by yourself.

Respect for intellectual property rights.

Businesses that are looking to grow – no matter how small they are currently.

What can I sell on nuMONDAY?

At nuMONDAY we sell everything from jewellery and clothing to homeware.

We are always open to new product ideas and we’re constantly looking to diversify our product mix, working with independent retailers, designers, and boutiques.

Can I sell vintage items on nuMONDAY?

We do not allow the sale of vintage items on nuMONDAY unless the items have been up-cycled from older materials into a new item.

Can I sell second-hand items on nuMONDAY?

We do not allow the sale of second-hand items on nuMONDAY unless the items have been up-cycled.

How much does it cost to sell on nuMONDAY?

At nuMONDAY we charge a simple monthly subscription of £5 per month.

We do not charge any transaction fees on sales which means you receive 100% of the sale and shipping.

What does the subscription include?

Our £5 per month subscription includes unlimited listings, 0% transaction fees, zero listing fees and our incredible Etsy Import Service.

Are there any additional or hidden costs?

No, the £5 per month is the only cost to sell on nuMONDAY.

Why are you fees so cheap?

nuMONDAY is built on an ethos to provide an affordable selling platform for creative entrepreneurs as we want to help small businesses grow and become successful in a world of rising fees and costs on other marketplaces.

What currency do you sell in?

The currency you sell in is GBP.

Are there listing fees for my items?

We do not charge any listing fees and you can list as many items as you want for as long as you want without the need to re-list.

How do I get paid?

Payments are paid instantly to you via our secure payment provider.

How do I know I have sold something?

An email alert is sent to your registered email as soon as you have sold an item.

Do I have my own URL?

Your shop will have your own unique nuMONDAY URL.

Can I add my own URL?

You cannot directly add your own URL but you can redirect a URL you currently own via your hosting provider.

Can I still sell on other marketplaces?

Yes, we do not limit where you sell your items and actively encourage you to sell on multiple channels to build your brand and customer base.

Do I need to have an online shop already?

No, we are open to new sellers and sellers from other platforms.

Can I import my items from Etsy?

Yes, we offer a manual upload service for Etsy.

This service allows you to upload all your items and item details at once to speed up the listing process.

You can find out more about how this works here.

Does the Etsy Import affect my Etsy Shop?

The import does not affect your Etsy Shop and simply copies your item details over into nuMONDAY to speed up listing with us.

Do I need to close my Etsy shop?

No, you do not need to close your Etsy shop and you can sell on any other platforms as well.

Can I import my items from another platform?

You cannot currently import from another platform.

Can I see how many people have viewed my items?

There are item statistics on all of your items showing how many people have viewed them.

Is there an App?

We do not currently have an App but do have plans to launch an App in the near future.

I do not see a category for my items, can it be added?

If you do not see a category for your items then please contact us and we will consider it as a possible addition to our existing list.

Can I sell personalised items?

Yes, you can sell personalised items.

We have a “Notes Box” at checkout for customers to leave details for a personalised item.

Do you support variable products?

Yes, you can add variations to your product such as colour, size, material.

Simply follow our guide here.

Can I sell downloadable items?

Yes, you can sell digital or downloadable items such as prints or books for example.

Please note that sellers are accountable and responsible for ensuring VAT MOSS is paid on their downloaded sales.

Do you have a Facebook group?

Yes, we have a Facebook Group called “nuMONDAY Nation” which provides you access to over 7,500 of our customers for you to share your shop and latests items with.

Is there a minimum subscription period?

There is no minimum subscription period.

Is there a cancellation fee?

We do not charge any cancellation fees as we understand circumstances may change for any individual or business at any time.

Why should I join?

We are creating a revolution in the UK to provide an affordable platform for creative entrepreneurs and small businesses to sell their items online in a world of rising website, marketplace and selling costs.

nuMONDAY provides an affordable alternative or addition to your current selling platform whether you are new to selling online or are an experienced and well established business.

Find out more about why you should join nuMONDAY here.

Do you have somewhere I can read independent reviews?

Yes, we have reviews on our Open a Shop page here or if you would prefer to read independent reviews you can read them on Trustpilot where we are proud to have a 5* Excellent rating.

Read the Trustpilot reviews here.

Have another question?

You can ask us your question via our contact page here.

“The name nuMONDAY was based on my philosophy that everyone should follow their passions and do what they love.  Instead of dreading the working week, you should be embracing it and that’s where the name nuMONDAY was formed, with the “nu” standing for new mindset and “MONDAY” representing your new beginning.”

Michael Wight, Founder of nuMONDAY