When shopping on nuMONDAY you are shopping from thousands of small independent makers from across the UK.
Our ethos is built around supporting UK makers and in order to support them we need to give confidence to customers in shopping from small businesses.
That is why on nuMONDAY every single purchase that is made is protected and guaranteed by us.
This gives you confidence your money is always safe in the event of a failed order or non-delivery of an item.
It is very rare for this to happen but we have this in place in order to maintain the standards we hold highly for our makers and for our customers and to protect from fraudulent sellers joining our marketplace.
If you have any questions about your order then please always contact the seller first via the contact forms on their products or their shop.